Conditions of Use

If you have any problems watching a film you purchased, click on the "contact us" link in the left column and someone will get back to you as soon as possible. Or try out the trouble shooting steps down below. Please note that streaming rentals on this site are currently only compatible with Windows PC and Windows Media Player 10 or higher. You can also email us at customerservice@ariztical.com. We will try to respond to email inquiries as soon as possible. You can also call us at (800) 356-4386 Monday-Friday 9am - 5pm (Pacific Time). ______________________________________________________________ Terms By purchasing a film from this website, you agree that you are at least 18 years of age and it is legal for you to view these movies where you reside. All performers and the characters they portray in motion pictures on this website were 18 years of age or older at the time of creation. All records required by § 18 U.S.C. 2257, for this motion picture and all graphic images associated therewith, are in the custody of the Custodian of Records at: Ariztical Entertainment 12400 Ventura Blvd., #686, Studio City, CA 91604 ______________________________________________________________ Payment Processing Payments are processed via credit card through Allied Wallet and handled by GTBill. Charges will show up on your statement as “GTBill.com*ARIZ 18888890788” on your credit card statement. GTBill is the e ticket supplier, Payment Processor, and access management provider for Ariztical Entertainment - www.arizticalondemand.com. All transactions are handled securely and discretely by GTBill. Please visit GTBill.com, our authorized sales agent for access to ArizticalOnDemand.com. To cancel a membership or for billing customer service, click here ______________________________________________________________ Having trouble? Here are some helpful tips: First, please make sure you are on a PC with Windows XP or Vista and using the Microsoft Internet Explorer Web browser. If you need Internet Explorer, you can download it for free directly from Microsoft by clicking the following link: http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Next, make sure you have Windows Media Player Version 10 or higher installed on the PC. If you have an older version, or are unsure of the version you have installed, you can download the most current version for free directly from Microsoft by clicking the following link: http://download.microsoft.com/download/0/9/5/0953E553-3BB6-44B1-8973-106F1B7E5049/wmp11-windowsxp-x86-enu.exe Once you're sure your using Internet Explorer and have a current version of Windows Media Player, then please do the following: 1. First, TURN UP the Volume on your SPEAKERS so if there is an error you will hear it. 2. Then, please go back to our store, click on "My Account" and log-in to your account with your email address and password 3. Your most recent orders will be displayed. Click "View" next to the order you had a trouble with 4. Go to bottom of order and click on link to play. Please make certain you ACCEPT any request message to download files or ActiveX, please look in the toolbar of your browser. If you are still having problems watching a film you purchased, click on the "contact us" link in the left column and someone will get back to you as soon as possible. _____________________________________________________________